(services)

Care & Maintenance

Your site kept fast, up to date and fixed when something breaks. Changes and new pages without the ticket queue.

Ask about care & maintenance
(the short version)

You run the business. I'll keep the site running.

A website isn't finished at launch. Prices change, pages need adding, and something breaks the week you're busiest. Most people either let it slide, or wait days for an agency ticket to get picked up.

Care & Maintenance is a direct line to the person who knows your site. Changes done within days, problems caught before your customers find them, and a fixed monthly price.

(included)

What you get.

(approach)

How it works.

(pricing)

Fixed prices. No surprises.

Essential

keep it running

Someone keeping an eye on it, fixing what's broken.

£125/month

Monthly performance check and report

2 changes a month, done within 3 working days

Direct line to me, no tickets

Get Essential

Plus

priority care

More changes, done faster, plus the small fixes you didn't have to ask for.

£250/month

Everything in Essential

5 changes a month, done within 2 working days

A reply within 1 working day when something's broken

One proactive fix a month: speed, accessibility or broken links

Get Plus

A change is one task on one page. Unused changes don't roll over, and fixing my own mistakes never counts. Cancel anytime on either plan. Want the site to grow, not just keep running? That's SEO or Conversion Optimisation.

(testimonials)

Ask the people who paid.

Matt's worked across our entire brand portfolio for over two years. Last-minute jobs, unrealistic deadlines, early starts, late finishes. The quality's never dropped once.

Chris Johnson — Footasylum

Matt's changes made a real difference across the site. No lengthy briefs, no drawn-out revisions. Just the right call, made quickly.

Ross Taylor — Footasylum

We had nothing — no site, no brand presence online. I was particular about every detail, and Matt still delivered something better than what I asked for. The ongoing support means I can add services and make changes whenever I need to — always done quickly, always with a creative touch.

Sarah Bass — Lumina Funerals

(faqs)

Straight answers.

What counts as a change?

One task on one page. Updating text or images, adding a page from a layout the site already has, adding or moving a section, setting up a product or collection, or fixing something that's broken. New designs, new features and integrations are quoted separately, at a fixed price.

Do unused changes roll over?

No. It keeps things simple, and stops a backlog of banked changes turning into a surprise project.

Can you look after a site you didn't build?

Yes. Care & Maintenance works on any existing site. It doesn't need to be one I made.

What's the difference between Essential and Plus?

Essential keeps the site running. Plus is the same care with more headroom: more changes, faster turnaround, a reply within 1 working day when something breaks, and one proactive fix a month. Neither is growth work. That's what SEO and Conversion Optimisation are for.

Can I cancel?

Anytime. No contract. Cancelling takes effect at the end of the month you've already paid for.

Is hosting included?

No, and that's on purpose. Framer and Shopify host your site themselves, and custom builds are hosted on your own account too. You pay the provider directly, with no markup, and you're never stuck waiting on me to renew anything.

Matt

Need something else? Just ask.

(services)

Need something else?

(contact)

Get a straight answer.

Tell me what you're working with and what needs to change. I'll tell you if I can help, and what it costs.